Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Danger to Pet

Original review updated by user Jan 04, 2023
Recently on a Friday my 9-year-old dog received treatment from MedVet for pancreatitis. I was told that if the vomiting and diarrhea continued I should contact them. The diarrhea was still pretty profound on Saturday. I called, and the employee who answered the phone...
View full review
ID
#4270615 Review #4270615 is a subjective opinion of poster.
Pros
  • Open 24 hours
Preferred solution
Explanation and to be ensured that no other customer goes through this.

Did not treat my dog properly and it’s all about money for them

My dog was treated there and its all about money for them. You wait for hours in the emergency room to then have your dog taken away to be treated. Very impersonal. You have to put money down before your dog is treated and they talk all about the money up front. Then they did not test my dogs blood for follow up appointments, just said she looked great. Had they done that they would have discovered other issues. Then wanted me to go through ER again just for blood work.

User's recommendation: Find someone else, this is a very “corporate” vet.

View full review
ID
#4131923 Review #4131923 is a subjective opinion of poster.
Location
Royse City, Texas
New Reviewer

Medvet would not even look at my dog!

Original review updated by user Oct 06, 2022
Went to there ER I was there for about an there six other cases there after an hour there were about twenty cases there they told me I could wait if I wanted to or see a doctor in ten days. I made the appointment. I went home. The next day at 1:00am I called them I told them that my dog was chewing his foot off. They said you can come to there ER again. There is no way I was going to do that again. I called my old vet from eight years ago and he got me in that same day. Three days later and my dog is doing a lot better. I would give Med vet minus three stars!!!

User's recommendation: Don't use Medvet unless it is your last resort!!!

View full review
ID
#4054968 Review #4054968 is a subjective opinion of poster.
Preferred solution
Apology

They are only in it for the money!

They are all about the money! I took my dog there who was in excruciating pain and could barely walk. We waited for 8 hours to be seen only to find out almost nothing unless we spent $5000.00 in testing to find out and then more money to treat her!!! I ended up picking...
View full review
ID
#3892721 Review #3892721 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Excellent Care!

Update by user Jul 09, 2022

NO ISSUES! Just excellent compassionate care!.

Original review posted by user Jul 09, 2022
Thanks to all of you at MedVet Diley Hill from the receptionist, to the VetTech and the Veterinarian. Today was a difficult and emotional day as we had to put our little Westminister Highland Terrier down. From beginning to end I could not have asked for more knowledgeable and compassionate staff. Thank you, ALL, again.

User's recommendation: I can't say enough about the care and compassion of the staff.

View full review
Resolved
ID
#3746149 Review #3746149 is a subjective opinion of poster.
Location
Violet, Ohio
Pros
  • Excellent care and compassion
Preferred solution
No response is needed. Just a THANK YOU for your compassion and excellent service.

Dissatisfied, upset

Complaint: I was just in today at 1150 am waiting for 28 minutes and had to complain at the desk, and the lady told me, "Im sorry but theyre in triage for the dog," and then she called to remind them that my cat Ziggy was there. I told her "this is a vet clinic, there...
View full review
ID
#3584899 Review #3584899 is a subjective opinion of poster.
Location
Metairie, Louisiana

Worst experience

I would give 0 stars Worst Vet practice experience of my life about a month and half ago I took my poor baby in for surgery which is a service dog. And unbeknownst to me she was sent back home in a awful State after the surgery. I made them aware of the problem ASAP. And was told you would have to come through the emergency room which is very expensive so I bought her back to the emergency room for them to keep her and not do nothing, I was told They have to run more test. all they would say is Im sorry, If you love your pet dont go to Medvet causeway THEY DONT CARE its all about the money once they get your money they attitude change.
View full review
ID
#3405717 Review #3405717 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

Get sick get punished

Kerry hickey is a terrible liar should not manage a porta jon just because her life sucks dont take it out on the good employees

User's recommendation: Their fine but for employees family its terrible.

View full review
ID
#3361911 Review #3361911 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Killed my Toby misdiagnosed block me from email