MedVet
MedVet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MedVet has 1.3 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Availability of equipment, Company was firmly reliable, Excellent care and compassion.
Cons: Client dishonesty, Client negligence, Customer service and recognition is not trustworthy.Recent recommendations regarding this business are as follows: "Verify the quality of the vet you see. Ask questions and if the answers are shady, leave immediately.", "do not order from this company", "Do not come here", "Don't go there", "Don't waste your money".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MedVet has 1.3 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Availability of equipment, Company was firmly reliable, Excellent care and compassion.
Cons: Client dishonesty, Client negligence, Customer service and recognition is not trustworthy.Recent recommendations regarding this business are as follows: "Verify the quality of the vet you see. Ask questions and if the answers are shady, leave immediately.", "do not order from this company", "Do not come here", "Don't go there", "Don't waste your money".
Most users ask MedVet for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMedVet killed my dog
Victoria Fisher overdosed my dog on fentanyl, despite a note in yellow on his chart to not give him any sedatives. He had a resuscitate order on his chart, and she and the director of the emergency room did not give him Narcan and simply watched him die.
I was then called and told, 'your dog is dead.' They refused to give me access to the charts. When I did get them, they had lied on the charts. A necropsy showed that he had no fatal conditions, and that Victoria Fisher simply overdosed and killed him. Despite making an OVMA board complaint, nothing was done.
The CEO of the company was contacted and blew me off as well. I paid 6k for them to kill my beloved companion.
For those of you who plan on going there, double-check the qualifications of the doctor and make record of everything you do. I wouldn't wish this on anyone.
- Killed my dog and lied on the records
Preferred solution: For potential clients to be aware of the quality of some of the staff and vets.
User's recommendation: Verify the quality of the vet you see. Ask questions and if the answers are shady, leave immediately.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBack order issue
Ive had a shipment placed on backorder for 3 months. Delayed 3 times.
The company said it would be shipped out this date and so on. Complete runaround.
- Company was firmly reliable
- Customer service and recognition is not trustworthy
Preferred solution: Nothing. I’m tired of the excuses. Plain and simple.
User's recommendation: do not order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisheartened Employee
During my 4 years at this company, I consistently found myself overworked and unsupported. I was severely mistreated and undervalued by the majority of the management team.
They claim to pride themselves on supporting and advocating for their patients and staff, but that was far from my experience. There were several instances where patients were not properly addressed, abused, and being treated by individuals who were nowhere near qualified to handle patients of this complexity.
The only two individuals who I feel deserve respect and appreciation for consistently advocating for patients and staff are Dr. Maninno and Dom W. Everyone else in the management and HR team have singlehandedly changed my perception of this company to a negative one.
I worked with a coordinator who deliberately neglected her responsibilities, which resulted in much of her workload falling onto me. I worked very hard to keep the department afloat by myself to the point of destroying my own physical and mental health, but my hard work was constantly dismissed and undermined. Despite raising these concerns, management failed to take action—largely because this individual was not being truthful and the management team was not willing to do the work to investigate this situation appropriately. It also became very clear that this person had close ties with a few members of the management team, which motivated their decision to not act even when provided proof of these behaviors.
It seems as though accountability was nonexistent for some, while others were stretched thin and left feeling undervalued. Rather than acknowledging the imbalance or offering support, I was often made to feel as though I was the problem for speaking up. If you're looking for a place that values fairness, teamwork, and mental well-being, I would recommend looking elsewhere. I wouldn't bring my own pets here.
- Availability of equipment
- Client negligence
- Client dishonesty
- Patient negligence
Preferred solution: Management accountability
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Doctor aimee clay gave my dog completely different treatment without telling me
My dog is on prednisone for inflammation as end-of-life care. Dr.
Aimee Clay knew this as we spoke because my dog has been on it and it's worked miracles for his movement and appetite. It wore off, so I ended up at Med Vet. Long story short, we agreed on continuing with what the main doctor had prescribed him, but she changed everything without telling me she was omitting the main thing we agreed he needed - the steroid. While waiting, the girls in the back were making fun of my dog's name and laughing as if I couldn't hear them in the other room.
I didn't know what they did until I got home and saw no steroid because they never told me he was done or came back in. I actually went looking for them after an hour. I called and the receptionist said an antibiotic she gave him doesn't mix with it. I said, so she just decided to change what we agreed on without talking to me?
I don't know if it's ignorance, stupidity, or just a bunch of deceitful young girls acting like children. So, the receptionist basically kept saying 'yeah' when I voiced my concerns and then silence.
She gave me nothing and wouldn't put Aimee Clay on the phone, as expected, because she messed up. I'm angry because she took it upon herself to decide what he needs when he's already on something that worked but wore off four days early.
- Lies
Preferred solution: Apology
User's recommendation: Don't go there
8 1/2 hours and still no resolve
Took seven hours to get seen Im in another hour and a half with no updates to resolve complete waste of time
User's recommendation: Do not come here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey killed my dog
I brought my pit mix in for cancer surgery, and Dr. Dudley was pretty confident that it would be the best choice for her.
After a week, she was literally pouring seepage out of her chest incision. I brought her in on Wednesday, and Dr. Dudley said it was not common, but she would be fine. She died on Friday, so obviously something was wrong here.
I will never trust this hospital with any of my pets again.
How was her last week in life the better choice when she was in so much pain? I wish I never went in those doors.
- People were nice
- Ignored major issues
User's recommendation: Don't waste your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorthless
Outrageous prices. They conveniently don't accept pet insurance.
They administer fentanyl carelessly without asking first, for situations that do not justify using fentanyl. They also used another pain medication with it, which was total overkill. The dog was paralyzed. Then, they tried to charge me 8k to treat him.
No one has tens of thousands of expendable money to pay that kind of bill. I had no choice but to put him down.
- Unscrupulous business practices
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Extortion
Our dog was hit by a car. We were given two options- pay $21,000 now or put my dog (baby) down
We pay the bare minimum so they wouldn't euthanize him, they gave him care for two days before he died and we were left with a $15,000 bill
I'm not sure if they knew our baby was going to die but they made it seem like a financial decision..
like yes he'll make it if you have the money we can fix him. We gave them everything we had, all of our savings and he still died.
Also economic euthanasia should be illegal and any doctor that puts you in that situation should be locked up.
Don't go here. The worst decision we've ever made.
I've included the first bill after less than 24 hours, I'll included more once I have it
- Emotionally manipulative
- Unresponsive with phone calls emails
Preferred solution: Price reduction
User's recommendation: Dont Go Here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause these people would rather have my cat euthanized then to help him they are not compassionate and its like they were enjoying telling me my cat should be euthanized instead operating on him
They talk about compassion for your pets at medvet none of the workers had any compassion they were rude and cold hearted 2 people pets died while I was there mine would of been the 3rd. One boys service dog died cause when they called earlier in the day the lady told her that she had to have $150 when she walked through the door and when we were sitting there she came in with her son and dog and saying histerically about them telling her that she had to have the monies first their tones changed and told her she should of brought the dog in earlier anyways if that lady and son had permission to bring in their beloved dog earlier he would probably be alive anyhow I was there with my kitty they wanted me to pay $7500 for his operation I asked about payments and they said no cause people don't pay I told her that you would rather euthanize my Sammy then to operate and save his life she told me well people ruined it for others now that don't sound compassion to me.
All these toledo vet workers are mean, rude and cold hearted.
I packed up my Sammy and left but m9t before she told me that Sammy would not last til Monday if he doesn't die throughout the night and with tears I'm my eyes I told her that's a chance I'm gonna have to take. Now if this review magically disappears this is gonna be written so the whole world know that there is no compassion or understanding at this vet hospital needless to say I won't be taking another one of My pets here
User's recommendation: I would not recommend this animal hospital to my worst enemy
Bad experience
Brought our dog in for a liver biopsy. Was put under general anesthesia.
Relieved to learn that his condition would go away with medication. 5 weeks later, we are back for a full body CT scan.
Once again put under general anesthesia. Doc didnt need to do the CT because he noticed tonsil cancer.
User's recommendation: Why wasn’t an oral exam done when he had the liver biopsy?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot informed about cost
Let me start by saying that the service I received at MedVet was outstanding, until I got the bill. I brought my cat in for a non emergency visit (my Vet was closed) but I was charged for an Emergency Visit any way.
I emailed them and got a very snotty email back informing me that an Emergency and non Emergency visit are the same cost! If I would have been informed of that I would have waited until my regular vet opened on Monday.
Although the care I received was excellent at the clinic, I was kept in the dark regarding the charge for the visit. I feel like I was scammed!
User's recommendation: I wouldn’t recommend going there!
Not good
I went there right off the bat was treated like I was a *** .. yes I have long hair and a beard ..
I was treated like I was a *** bag street person .. now after looking at the reviews no thanks Ill take my dog else were
- Plenty
Preferred solution: Apology
User's recommendation: Don’t waste your time there
I believe this place is a danger companion animals that have a high value
Do not take your pet to this place. It is a lot deeper than people are talking about the cost.
It is deeper than just the money. My baby da vinci a pit bull my heart my best friend was shot by a sherif
My baby had Only shrapnel in his left shoulder and we get there approximately around 8 AM and the Sheriff's department.. sent detective to talk to the doctor
..hmmm why?? I walked into the hospital.
They have him Hooked to IV with fluids. They said he was in a shock and he was dehydrated and The doctor emphasized that the cost as a Deterrent. It would probably be better not to pay so much Money for recovery and suggested to put him down. I said no I Turn it down.
I told him.to take care of him and don't worry about the money. It's not a problem after the entire day passed by and I'm thinking they are fixing him. The doctor.. doctor forte ...came in and just speak to me after many hours suggested again that I put him down Again this is after Many hours of waiting for them to fix my baby so that we could either go home or he could start somehow recovery.
He comes in and tells me again that I need to put him down because he is too badly damaged. He lied I signed to put him down but I was so distraught and just dreading everything that happened that day and it having to put my baby. Down I didn't realize I'd signed something without anything above it. It was just a dotted lying in an X.
There was nothing above it. It was a handheld computer And I signed. something without even knowing what I was signing. When they put my baby to sleep it was horrible experience he could not open his mouth for some reason they sedated him or did something to his jaws.
To where he could not open his mouth his legs were completely straight out that he could not move and we're in a hog-tie position When he realized that it was me he started scooting his body at frantically to get to me because he could not move his legs or his mouth he couldn't whine or cry or pant and he frantically was trying to get to me so badly that he almost fell off metal gurney. I regret my decision every day I do not eat I barely sleep. That I didn't even realize I thought he was in pain and this is my baby. Why did i not realize what was going on when he put the drug in him?
He started hyperventilating he didn't fall asleep like he was supposed to then when he finally put the last shot in there his eyes rolled Into the back.of his head and his head just Dropped.but his body didn't go limp at all and it was weird Very very.Odd to me. I just collapsed I just knew I made a mistake I started doing some research. They said that he got cremated so I started asking for paperwork receipts and things so they reluctantly sent me pictures and documents but they were. Fraudulent the x-rays were tampered with it was very easy to tell that they were hiding something so I finally asked for the cremation receipt.
And that was when they All of a sudden accused me of Harassment. When I had to call over and over again asking for documents that I have the legal right to have And. they have a legal obligation to give Me.they were going to get a lawyer that I could not come on the property anymore because I would be trespassing. They actually had a deputy call me and warned me so I just wanted to do some extensive very very extensive research and found out that most of the pets That go there that are of any value are Put to sleep...
for some reason they did not want to give me the cremation Receipts. thats because there was not a Receipt to give.. my Baby was sent. somewhere to One of.
their. Locations for clinical studies. After pretending to Put my baby down. They have done this too many people I'm sure of it.
hes still alive because I can feel him and after all the research I have done. There is not a doubt in my mind that they have done this to many other people and right now. I am on the search for my baby and I prayed to God that he is not into much pain and hes got suffering but I want everybody to. Know right now that if you have already taken your pet to med vet and they have been euthanized.
You need to recheck because they probably have him or her at one is their locations for clinical studies. When I started to study the pictures they sent me an extra 8 pictures they sent me via email I pressed on the picture in a sequence of numbers and commands came up. The doctor Was using some kind of machine to? Send the s pictures to a facility.
To? Register. Him? And I was saying to myself register him?
started to read the numbers and the commands and he was registering him for some kind of. Research. So from the very beginning of that day he prepared for my baby to be put in some kind of research lab the drugs that he administered to him began injection. At 11 AM then at 3 PM then the euthanasia at 6 PM well the drug that he used for the euthanasia is just a Drug that just renders you unconscious and has a smooth recovery of waking up from this anesthesia.//unconscious sleep.
And the mixture of the drugs he had already premedicated him from 11 o'clock that morning with all 3 together and an overdose of one of the. 3 just put you to sleep that's it it does not kill you... My baby is alive his name is da Vinci here's a pit bull hes Grey with white chest floppy ears and he is my world under God I prayed to God. That I find him and then he will be able to come home to me.
Do not go to this place. Please return my baby!
- You will loose your family member they lie falsify documents
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Verified Reviewer |Extortion and neglect! DONT GO HERE
I’ve attempted contacting the cooperate office numerous times and have yet to hear anything! NOTHING!
Let me back up a bit. To start off the nightmare service I received, this is what happened. Early Saturday morning my puppy and my everything injested some of my medications that I carelessly left out and I take full responsibility for those Actions. Anyways I rushed her to the closest animal ER.
Where is the worst fear in my heart that I was gonna lose my daughter because after all, she is my daughter I called med vet and sunset in Utah. Inform them of my coming at first I was impressed because when I pull up, they ran outside to grab my dog and they instantly took her off to work on. They asked me if I was OK that it would be around $7-900 after everything was done of course I said yes I just wanted to save my daughter. As I sat in the waiting room, I realized they were seeing other clients that the payment was actually due right then and there.
They did not allow payment plans, which thats what I originally was going to do. I went to talk to the receptionist to voice my concern about not having that much money at the moment and she said OK we will let the nurse know and go from there. I thought everything was gonna be OK well it definitely wasnt next thing. I know they call me back into a room where they said to wait because the doctor wanted to speak to me then thats very rude non-sympathetic jerk of a doctor came in.
He told me my dog was going to die point-blank said your dog is going to die we will more than likely lose her. Of course, I broke down and freaked out and wasnt sure how they couldnt save her where I got her there soon enough then the truth was exposed. The doctor told me he had stopped all care on my dog that I was told was dying so I assumed she
was critically needing that care. That he had stopped all care and refused to go forward because he was told I didnt have payment.
I assured him that my boyfriend worked on the oil rigs, and I was just having a hard time getting a hold of him, but I knew Id figure out a way to make the payment if I had to, but by then he started becoming more and more angry, and mean to me, he then decided to say I will no longer do any care on your dog until I have a $2000 payment ! How did it go from 7-900 all the way to 2000??? he wouldnt get in detail how but just kept informing me I will not work on your dog and your dog is dying. So of course I did everything I could and raised the money!!
The receptionist, even said these words on my boyfriend paid the amount now that youve paid the 2000 we can start the treatment!! by then my dog was not 100% but I feel she couldve went home and thought I was told the meds she ingested wasnt even the problem they thought she had some brain disease which clearly she doesnt.. so they ended up keeping my dog overnight which I called them numerous times asking if I could bring her home and to please not go over the $2000 deposit. They promised they wouldnt then magically when I go to get my dog its already $200 over, I am so pissed off and frustrated at the service I received from this place they took advantage of the situation a very emotional scary situation and it is not OK.
I was extorted, and I will not sit back and except that I am going to be suing for extortion, and other damage done during this time! I just wanted to bring it to your attention so you are made aware! I dont know if theres a time we can settle out of court to make this right, but if not, I will definitely see all of them in court and I guarantee I will win!! What kind of doctor tells someone their dog is dying in one sentence, and then that same sentence tell them I will not continue care until you pay me at least two grand.
What is selfish money hungry horrible, horrible person. The fact that he can call himself a vet is disgusting and that he works for your company is appalling!
Preferred solution: Full refund
User's recommendation: Avoid at all costs. They will take advantage of you and not care if your animals life is at risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Sick kitten
Left with out being seen.
Waited 1 hour, one other pet in office. The vet was talking to other pet owner for over 45 min.
it was 1:30 am!. Got up and left the office and I will Never return.
- Many
Preferred solution: Be aware of the time when you have people waiting.
Absorbut prices 2 years ago descale and Polish £249.22 now £688.39 absolutely discrace.
Was told one price then given another.keep away shop aroundfind someone else they are rip of merchants again a small company taken over by a big company staneproad vets was a good vets but since joining medvets there priceless have sky rocketed I now things have gone up but not buy 100 per cent they are just a money making machine and don't give a toss about animals
User's recommendation: Keep well clear
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Complaining about your job online, even if you are no longer there, probably isn’t the smartest thing to do.
Reducing my experience to a simple "complaint" shows that you completely missed the point and are part of the problem. I was pushed into the worst depression and anxiety of my life working there.
I had to be hospitalized at one point. People like you are the reason awareness like NOMV had be be created. My work ethic and skillset speaks for itself, especially since I have received several phone calls and emails from them after I left asking for me to return despite being very transparent with them about my experience there. The dispicible acts of injustice that me and several other staff members have had to witness should not go unnoticed.
If their behaviors were truly justified, the hospital director (and ring leader) would not have been fired soon after the mass nurse walkout by the reigonal management team, who I I have never heard from in my 4 years until several staff reports started to come out about the toxic environment they chose to create.
I have spent 4 years being silenced and dismissed, and they had 4 years to do right by their patients and staff. I think I'll be okay if I ruffle a few feathers by sharing my story.
You are the one that reduced your experience to a complaint by posting here. I did not refer to your experience as simple or even a complaint for that matter.
I said complaining here (online) was not the smartest thing to do.
There are ways to address your concerns directly. Posting here doesn’t help.